Returns & Refunds Policy

Returns are accepted within 30 days of the date of delivery. To initiate a return, please contact me at shoolee.ohniceshop@gmail.com. Please be sure to include the item's order number and your reason for return. Returns that are shipped without authorization will not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return.

✦ RETURN SHIPPING ✦

Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a pre-paid shipping label. Return shipping on items that are being returned/exchanged for other reasons will be paid for by the customer.

✦ CONDITION OF ITEMS ✦

Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.